My September 11th Story: In Memory of Lisa Frost

In loving memory of my friend and former classmate at Boston University, Lisa Frost, who lost her life at 22 when United Airlines Flight 175 slammed into the South Tower of the World Trade Center on Sept. 11, 2001.

Freedom Tower NYC

On September 11th, 2001, I was starting my senior year of college attending Boston University’s School of Hospitality Administration. It was a beautiful Tuesday morning – clear skies full of sunshine and a nice warm breeze. On my walk to Nutrition Sciences that morning I stopped at student food court to grab a Starbucks for class.

September 11th Memorial NYC

That was the last normal thing that took place on September 11th, 2001. From the minute I walked in the door, I knew something wasn’t right. Crowds and crowds of students were huddled around the television screens throughout the building. A normally loud building was suddenly silent as everyone was glued to the television.

When I whispered to someone asking what was going on all I heard was “The World Trade Towers have fallen down.” To be 100% honest: at that moment, I wasn’t even sure what they were talking about as I was more familiar with the much smaller world trade tower in Boston than the twin towers in NYC.


Class went on as normal. I remember the professor acknowledging the crisis but stating that she wanted to continue on as normal as possible. In hindsight, I’m glad she gave us the gift of a few more normal hours.

The rest of the day is a bit of a blur until I received the phone call I will never forget from my friend and fellow hospitality student, Estee. When I picked up the phone she blurted “Lisa was on the 2nd plane. Lisa was on the 2nd plane that hit the World Trade Center.”

Lisa Frost

I collapsed on my bed in my apartment located on the 17th floor of a building overlooking the Boston skyline. I couldn’t believe what I was hearing. Immediately I recalled the email Lisa sent me just days prior with the sentence “I will email you when I get to California on Tuesday.”

Lisa never got to California on Tuesday. Lisa’s parents never got to greet her at the airport. Lisa’s boyfriend never got to welcome her back. Lisa’s best friend never got a roommate in the apartment they had leased for the new year in San Francisco.

Lisa Frost Pin

Lisa Frost was 22 years old when she boarded the plane to move back home after graduating from Boston University with a dual major in Hospitality Administration and Communications. She was the speaker of her class and one year ahead of me. She was my mentor in every shape of the word. In fact, when I was speaker of my class the following year her parents came to show support.

Lisa Frost Memorial in NYC

Lisa embodied enthusiasm, hard work and warmth. Her smile lit up every room she entered. She was incredibly smart, hugely talented and highly motivated.

September 11th Memorial and Museum

I think of Lisa all year round. She would have been in her 40’s by now and I know she would be doing tremendous things with her life. I miss her every day.

To read more about Lisa, here are a few obituaries:

Rancho Family Honors Daughter Lost on 9/11Remembering Lisa Frost and On 9/11, a Father’s Reminder of His Daughter

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113 responses to “My September 11th Story: In Memory of Lisa Frost”

  1. Megan {Country Cleaver} Avatar
    Megan {Country Cleaver}

    What a thoughtful piece, Liz. I am sending my biggest hug to you. Thank you for sharing her story.

    1. Liz DellaCroce Avatar
      Liz DellaCroce

      Thank you so much for reading Megan. xo

  2. Stephanie @ Girl Versus Dough Avatar
    Stephanie @ Girl Versus Dough

    This is such an honest and heartfelt tribute to your friend. Thank you for sharing — hugs, friend!

    1. Liz DellaCroce Avatar
      Liz DellaCroce

      Thank you for reading Stephanie – I appreciate it.

  3. Gina Avatar

    Thanks for sharing, Liz. I’m so sorry this tragedy hits so close for you.

    1. Liz DellaCroce Avatar
      Liz DellaCroce

      Thank you for your kind words Gina.

  4. Angie Avatar

    Beautiful post, Liz. Thinking of you today

    1. Liz DellaCroce Avatar
      Liz DellaCroce

      Thank you for reading Angie.

  5. Bev @ Bev Cooks Avatar
    Bev @ Bev Cooks


  6. Joanne @ Fifteen Spatulas Avatar
    Joanne @ Fifteen Spatulas

    Wow, so sorry Liz. It was already a tragedy, but even more so when you think of what so many of these talented people would be doing with their lives now. Thanks for remembering your friend.

    1. Liz DellaCroce Avatar
      Liz DellaCroce

      That’s exactly what I think about all the time – what she would be doing with her life right now, how many kids she would have, etc. etc. Counting my blessings.

  7. Kristen Avatar

    Thank you for sharing your story, Liz, and for giving life through your words to Lisa. Thank you.

    1. Liz DellaCroce Avatar
      Liz DellaCroce

      Thank you for reading Kristen – your words mean a lot.

  8. Sarah @ The Chef Next Door Avatar
    Sarah @ The Chef Next Door

    I’m so sorry for your loss, Liz. This is a beautiful story and I’m so glad you shared it with us.

    1. Liz DellaCroce Avatar
      Liz DellaCroce

      Thank you so much for your kind words.. :)

  9. Sheila Avatar

    So sorry you lost someone so dear to you….thanks for sharing you story.

    1. Liz DellaCroce Avatar
      Liz DellaCroce

      Thank you for reading…I’m happy you are going to cheer me up today. :) xo

  10. Rachel Cooks Avatar
    Rachel Cooks

    What a lovely tribute to your friend. xo

    1. Liz DellaCroce Avatar
      Liz DellaCroce

      Thank you for reading… xo